FAQ's

Frequently Asked Questions

How is Terra Ranger gold valued?

Our gold nuggets are priced using the current Australian Gold Spot Price, which is the industry-standard reference, plus applicable taxes and GST.

• All weights are measured in grams.

• Prices are set at the spot price on the day of upload, with a 16% premium applied.

• Values are updated routinely to reflect changes in the gold market.

• All prices are listed in Australian dollars (AUD).

• Large or unique nuggets may attract higher prices due to their rarity and collectible value.

How long will it take to receive my order?

• Orders are carefully packed and shipped within 2–5 business days.

• All orders are sent via Registered Post with Australia Post.

• Delivery within Australia typically takes up to 7 business days, depending on your location.

• Flat-rate shipping within Australia is $20.

• International shipping is available for approximately $45 (excluding any applicable country taxes, tariffs, or insurance)*.

*Please note: Some countries may impose restrictions or duties on gold. It is the buyer’s responsibility to check local regulations before purchasing. Once your order has been shipped, any such charges are the responsibility of the buyer.

Do you offer refunds or returns?

• All sales are final. We do not offer refunds or exchanges.

• Once an item has been dispatched, Terra Ranger Gold Prospecting is not responsible for any loss or damage that may occur during transit.

• Shipping fees are non-refundable.

• What's the purity of the gold?

  • Gold Nuggets are generally 86% to 94% purity.

  • Each nugget we sell is handpicked for its beauty, character and unique appeal.